SAPUTRA, R.; YENILA, F.; RAHMAN, S. N. Development of a Service Quality Analysis Information System with the Importance Performance Analysis Method. Journal of Computer Scine and Information Technology, [S. l.], v. 9, n. 4, p. 210–214, 2023. DOI: 10.35134/jcsitech.v9i4.90. Disponível em: https://jcsitech-upiyptk.org/ojs/index.php/jcsitech/article/view/90. Acesso em: 10 oct. 2025.